It's Show Time! is a look at customer service and corporate culture from Stew Leonard's Dairy in Norwalk, Connecticut - which has long been recognized as a leader in service. In the program, you'll witness how success has to do with consistent excellence-the ability to inspire hundreds of team members to show up for work with a positive attitude everyday and focus on creating customer experiences that bring people back.
Stew Leonard's Dairy is featured on FORTUNE® Magazine's list of the Best Places to Work, and is benchmarked by managers from around the world.
Key Learning Points
- Culture guides
- Customers rule
- Attitude is everything
- Workplace fun works
- Accept empowerment
