The aim
To equip both new and experienced sales staff with the necessary skills to develop and nurture professional and productive customer relationships. About the programs
Sell it to me! is the best-selling two-part program on how to build relationships with customers that ensure you sell.
Part 2: Doing the deal tackles customer objections. By making them specific and putting them in perspective, sales staff will be able to provide compensating benefits to their customers.
The program explains how to set achievable objectives, prepare alternatives, and then put it all into practice by closing the deal. It reinforces the fact that even skilled salespeople can fail to spot buying signals or spoil a close by continuing to sell after the deal has been done.
The benefits
- Suitable for all levels of sales staff
- Amusing and easy to follow videos
- Use videos as individual or combined teaching units
- Covers all stages of the sale - from initial contact through to closing the deal Related training issues:
Negotiating
Presentations
Face-to-face customer service Information:
A Video Arts production featuring Josie Lawrence, Robert Lindsay, Amanda Redman, Martin Clunes and Colin Salmon. Release date: 1994
