About

The Hotel Monaco Chicago is one of seven boutique hotels owned by San Francisco's Kimpton Group. Kimpton's service concept is to offer the same services and comforts of a luxury chain hotel, but with the personality and individual attention of staying at a friend's home. In an extremely competitive market, the Hotel Monaco Chicago has successfully chosen to feature luxury accommodations in a small, friendly hotel with unconventional decor and unique service elements.
Categories
Customer Service
Operations Management
Release Date
Jan 1, 2002
Video Running Time (minutes)
9:60
Producer
MacLean Business Videos
Course ID
MCL-954