About

Von Maur's department store strength lies in its customer service: their #l goal and superb selling tool! Their approaches to team spirit and team involvement transfers into smiles at every turn. Every single thought and concept involves the very best customer service and the happy customer. Human resources are used as well for employee development. All in all, strong company plus customer service programs = strong, successful business. business.
Categories
Customer Service
Human Resource Management
Organizational Behavior Management
Release Date
Jan 1, 1999
Video Running Time (minutes)
10:20
Producer
MacLean Business Videos
Course ID
MCL-888