The aim
To equip people with the confidence to get their views and ideas noticed.
About the program
Techniques of assertive behavior are shown in action in a series of different settings from a management meeting to a one-to-one conversation between colleagues.
Straight talking shows that the basic rule of assertive behavior is honesty and that it's usually for fear of the response that honesty is avoided. However, this fear is generally over-exaggerated. The video is highly reassuring on this point for anyone who has doubts about volunteering what they think - even when asked to do so.
It also demonstrates why aggressive behavior doesn't work in the long run and why it's important to establish a negotiating position and stick to it.
The benefits
- Particularly suitable for junior management, sales personnel and purchasing staff
- The key lessons are explained by a presenter and illustrated by realistic action sequences in a variety of situations
- Dramatic sequences and subtle humor deliver the messages in a powerful, convincing fashion
Related training issues:
Negotiating
Office behavior
Information:
A Video Arts production featuring John Cleese, Peter Capaldi and Jennifer Saunders. Release date: 1991
