In this program Eve Ash, Psychologist and Founder Seven Dimensions, interviews Jan Durrans, SVP, Chief of Staff & Chief Performance Officer, BOFI Federal Bank to explore some practical advice and strategies. Jan Durrans provides managers with a strategy to help develop staff:
• Everyone needs clear & specific goals
• Identify key elements of the role
• Qualitative & quantitative goals
• Rating & tier goals
• Discuss & agree goals
• Documenting goals & measures
• Regular meetings to review
• Develop trust & challenging goals
• How to handle underachievers
• Managers are responsible for team success
• Final tips
This is available as part of
