In this program Eve Ash, Psychologist and Founder Seven Dimensions, interviews Ross Campbell, RCA Crisis Management to explore some practical advice and strategies. Ross Campbell says you must identify and manage serious risk:
• Identify threats in advance
• Consider worst case scenarios
• Top team to take control
• Communicate so employees are allies
• Have message strategy & vision for success
• Prepare & rehearse
• Plan for business continuity
• Ensure spokesperson is effective
• Key reminders - Dedicated team - Top-level manager - Control the message - Effective spokesperson - Scenario training
This is available as part of
