The team share what they know and have learned about social media.
The staff members at Cutting Edge are avid social media users but are still coming to terms with advisable behaviors. Tammy notices that Casey spends too much time venting her feelings on Facebook. Carol posts inappropriate messages and even Gen Y Dion mistakenly broadcasts his boredom with work (only for his boss to suggest that he find another job). Serena gives Marcus the benefit of her compartmentalized approach to social media management. When Marcus’ DonateMe app mistake goes viral on Facebook and YouTube, Dion’s quick thinking rescues Cutting Edge from a disastrous financial hole, and with the Facebook and Twitter support accrued, it saves the day for Marcus.