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Listening and understanding (from the communication essentials series)
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Teaches employees the five secrets for developing effective listening and understanding skills: show interest, focus on key issues, summarize and check for understanding, listen for common threads and explore and respond to feelings.
Categories
Internal communication
Counseling
Experienced Supervisor Curriculum
Listening
Video Running Time (minutes)
16:00
Producer
Ash Quarry Productions
Course ID
24029
847-297-5290
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