About
Wherever two people get together to do a deal, there's the possibility that at least one will end up feeling cheated, angry or resentful, even though both set out believing that they could achieve a mutually beneficial solution. This course defines and illustrates the main stages of a negotiation, showing useful techniques and demonstrating how emotional behaviour leads to totally unproductive rows.
This is available as part of
Workplace Essentials eLearning Course Series
Behavioural skills to help all employees succeed in the workplace. "We all loved the Workplace Essentials which were very entertaining and informative." TRAVIS PERKINS Topics include:
